Make sure you use all the material that is available within the context of the clients goals and perspectives and is
within the scope of the engagement. This step is, depending on the scope of your engagement, a very short (when things
are clear and processes are in place) or a very extensive one (especially when new products / services are defined or
when de client hasn’t made up his mind were exactly he wants to go)
Usually (Business) Process Models are used as the way of representing the current (but also future) state processes.
The models are developed for a specific purpose (depending on the aim of the assignment) such as:
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as a starting point for business process re-design;
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as a basis for compliance;
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as a means to have the description of complex procedures available to the employees (administrative organization
and internal control, AO/IC);
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as a starting point for application development;
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as a basis for a simulation study;
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for training purposes.
The process architecture is divided into five levels. At the first level the overall value added chain of the
enterprise is considered. At the levels 2 and 3 the necessary breakdown into business domains and main processes is
performed, in order to be able to describe the business processes at level 4.
Level 5 details process activity, which is typically done in a work instruction. This fifth level is out of scope for
current state understanding.
Main issue here is that this content is a valuable for the current state as well as the futures state. Depending on the
scope of the engagement you spend more or less time on this issue. Most of the time these elements are given and you
are not allowed to spend lots of time identifying all these elements and are you asked to come for instance to
improvement suggestion. So be aware.
Project Type
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Usage
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BPI Improvement
BPR Re-engineering
BPD Design
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For improvement projects, understanding the current process is important at a detailed level.
However, for re-engineering or design projects it only makes sense to understand the high level
business function ergo the value added chains.
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